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Knowledge Sharing Practices

In This Document​

Knowledge Sharing Philosophy​

Our team believes that knowledge should be accessible to all team members. We follow these principles:

  1. Collective Ownership: All team knowledge belongs to the team, not individuals
  2. Continuous Learning: Everyone has something to teach and something to learn
  3. Psychological Safety: Create an environment where questions are encouraged
  4. Deliberate Practice: Actively create opportunities for knowledge exchange
  5. Documentation Culture: Capture knowledge in accessible, searchable formats

Knowledge Sharing Mechanisms​

Scheduled Knowledge Sharing​

  • Tech Talks: Monthly presentations on technical topics (30-45 minutes)
  • Learning Sessions: Bi-weekly deep dives into specific technologies (1-2 hours)
  • Code Walkthroughs: Regular sessions to explore codebase areas (30 minutes)
  • Book Clubs: Quarterly reading and discussion of technical books

Ad-hoc Knowledge Sharing​

Documentation Practices​

Documentation is a key part of our knowledge sharing strategy:

  • Project Documentation: Comprehensive documentation in Docusaurus (this site)
  • Code Comments: Inline documentation of complex logic and public APIs
  • Architecture Diagrams: Visual representation of system components
  • Decision Records: Documentation of key technical decisions
  • Troubleshooting Guides: Common issues and their solutions

See our Knowledge Management page for more details.

Tools and Platforms​

We use these tools to facilitate knowledge sharing:

  • Docusaurus: Main knowledge base (this site)
  • Confluence: Detailed project documentation
  • GitHub: Code, pull requests, and discussions
  • Telegram: Daily communication and quick questions
  • Google Meet: Virtual meetings and presentations
  • Miro: Collaborative diagramming and visualization

Knowledge Sharing Expectations​

For Team Members​

  • Share knowledge proactively, don't wait to be asked
  • Document solutions to complex problems
  • Participate actively in knowledge sharing sessions
  • Ask questions when you don't understand something
  • Provide constructive feedback on documentation

For Team Leaders​

  • Allocate time for knowledge sharing activities
  • Recognize and reward knowledge sharing contributions
  • Lead by example in documentation practices
  • Create psychological safety for questions and learning
  • Identify knowledge gaps and address them

Onboarding Knowledge Transfer​

For new team members:

  • Assign an onboarding buddy for the first month
  • Provide a structured learning path through documentation
  • Schedule pair programming sessions with different team members
  • Encourage questions and provide timely answers
  • Gather feedback to improve onboarding documentation

Handling Knowledge Silos​

To prevent and address knowledge silos:

  1. Identify critical knowledge areas with limited team coverage
  2. Create deliberate knowledge transfer plans
  3. Rotate responsibilities across team members
  4. Document specialized knowledge areas
  5. Create cross-training opportunities

Measuring Knowledge Sharing Effectiveness​

We evaluate our knowledge sharing through:

  • Documentation completeness and quality
  • Team member confidence across different system areas
  • Reduced dependency on specific individuals
  • Onboarding speed for new team members
  • Team satisfaction with knowledge access

Integration with Team Practices​

Our knowledge sharing practices integrate with:

  • Coding Conventions: Consistent approaches make knowledge transfer easier
  • Communication Protocols: Clear channels for different types of knowledge
  • Testing Requirements: Tests as documentation of expected behavior
  • Architecture Decisions: Documented rationale for system design
Last updated on by Behnam Moradi